Qualifications
We are bonded and fully insured heating and cooling professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We, and they, are certified by the following industry organizations:
Bonded & Insured
Licensing: Tennessee Master Mechanical Contractor MM103
Carrier Factory Authorized Dealer
Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need -- from tailoring your ideal comfort system to installation, service and beyond.
Look for the Carrier Factory Authorized Dealer seal of approval -- it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.
Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny -- not only for their technical expertise, but also for their business practices and customer service quality -- earn the Carrier Factory Authorized Dealers distinction.
North American Technician Excellence (NATE)
North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.
Better Business Bureau (BBB)
The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.
AIR-CONDITIONING, HEATING, AND REFRIGERATION INSTITUTE (AHRI)
Ensuring human comfort, productivity, and safety, while practicing environmental stewardship is the mission of the Air-Conditioning, Heating, and Refrigeration Institute (AHRI). Our 300 member companies produce more than 90 percent of the residential and commercial air conditioning, heating, water heating, and commercial refrigeration equipment made in North America. Through our certification program, standards, advocacy, and other activities, we strive to help save energy, improve productivity, and ensure a better environment.
PIEDMONT GAS ADVANTAGE PARTNER
Through our Gas Advantage Program, Piedmont partners with contractors and equipment dealers who are certified to provide our customers with a high level of expertise and support. If Piedmont is ever unable to provide you with a product, installation or service, we will refer you to one of these professionals.
Helton's Service Company Inc. is a Partner in the Piedmont Gas Advantage Program.